FCC call-blocking proposal will include ‘safety valve’ for legit callers
As the Federal Communications Commission prepares to vote Thursday on a default call blocking proposal, CUNA’s concerns have been part of the media coverage of the proposal, and many of the hundreds of comments generated by CUNA’s action alert appear to have spurred the agency to provide a relief mechanism for legitimate callers.
The FCC’s proposal would allow voice providers to block certain calls by default and consumers would have to specifically opt in to receive them. CUNA is concerned that the proposal will lead to blocking and mislabeling of calls, meaning credit union members cannot be contacted with important information.
Credit union concerns were also specifically cited on Fox News Channel’s The Daily Briefing with Dana Perino Wednesday. Host and 2019 GAC Keynote speaker Perino interviewed FCC Chairman Ajit Pai on the ruling.
During the interview, Pai said the ruling would contain a “safety valve” to allow to allow legitimate callers to file complaints with voice carriers over erroneously blocked calls.
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