Good Governance: Identifying problematic board members

What you should consider when evaluating directors’ effectiveness

Having a high-functioning board of directors is essential at any time. It is especially vital in navigating times of economic uncertainty in which many small businesses, families and other credit union customers are coping with financial instability.

Yet, board dynamics can be complex simply because people are complex. Just one problematic board member can significantly disrupt the whole group, adversely affect a board’s productivity and decision-making efforts, and ultimately cost the organization time and money.

What Is Meant by a ‘Bad’ Board Member?

The factors that define “bad board members” vary. They may frequently miss board or committee meetings or show up completely unprepared. They may be antagonistic toward staff, disrupt meetings with a toxic attitude or lack sufficient financial literacy to contribute to informed business decisions. More subtle signs might involve board members getting burned out over time, becoming distracted by personal issues or being generally unengaged in board activities.


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