High-stakes financial well-being

Ensuring members’ financial health requires continual effort and education.

Carolinas Telco Federal Credit Union's Autumn Solomon (left), Meritrust Credit Union's Chris Wolgamott (top right), and SkyPoint Federal Credit Union's Cassandre Cassamajor participate in a financial well-being roundtable.

Financial well-being isn’t just about dollars and cents.

“It’s really about building members’ confidence and how they feel about their finances—how they spend, save, borrow, and plan,” says Chris Wolgamott, director of financial well-being and member experience at $1.9 billion asset Meritrust Credit Union in Wichita, Kan. “It’s all about giving them the resources and empowerment to take control of their personal finances.”

That’s what credit unions were founded to do, Wolgamott says: Meet members where they are, educate them, and help them gain confidence on the path to financial well-being.

Many consumers aren’t confident right now, according to a panel of financial well-being professionals.


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