How can I tell if my staff is keeping their business continuity plan up-to-date?
If you’re like most credit unions, you’ve worked hard to get your Disaster Recovery and Business Continuity Plan into shape this past year. If you are an Ongoing Operations client, you’ve also updated your business impact analysis (BIA) and probably had a tabletop exercise. But what happens after the “formal” activities are over?
How can you tell if your staff remains engaged in BCP planning?
For the most part, if you are still relying on a paper plan it will be pretty tough for you to measure your staff’s participation in the planning process. Outside of the normal “sign in” sheets you might compile during regularly scheduled DR/BCP related activities (fire drills, shelter-in-place drills, tabletop, etc.) there really isn’t a way to see if the plan is being kept up-to-date.
However, if you have an online plan (like CURecover) there are many ways to measure your staff’s activities (and as a result be able to demonstrate activity during an NCUA Audit):
- Check the web stats on your portal – One of the reasons we love SharePoint as our development platform is the built-in reporting functionality known as Web Analytics. Web analytics data is available at the site collection level and the individual site level. Key performance indicators that you can use are: