Is your overdraft partner proactive or reactive?

We schedule routine inspections for our cars. We protect our homes against unforeseen events. We visit the doctor and dentist regularly for checkups. And we attend parent-teacher conferences every school year. We all engage in preventive and proactive measures in our personal lives to avoid expenses, worries and problems down the road—so why should you expect to do otherwise when it comes to your overdraft program?

Proactive support from a vendor means ongoing review and reporting from Day 1. For overdraft services, it’s critical you receive this type of preventive support in order to save your bank or credit union from compliance headaches, account holder confusion and stagnant (or lost) revenue.

The Important Questions to Ask

Is your overdraft partner proactively supporting you, or simply reacting to issues? Ask yourself:

 

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