Leaders in Lending | Ep. 117: Leveraging predictive analytics to expand relationships

From his position as Product Manager at Umpqua Bank, Ben Vega joins us to shed some light on the challenges and benefits of cross-pollinating data and technology, tailoring services to meet unique needs, exploring alternative credit scoring methods and automation, and more.

In today’s rapidly evolving digital landscapes, finding a sustainable balance between human interaction and digital automation in lending is paramount.

Join us as we discuss:

• Navigating interest rate sensitivity and the benefits of data cross-pollination
• How wealth management groups help keep operations customer-centric
• Why automation needs a balanced level of human interaction

 

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