Leaders in Lending | Ep. 99: Is data the new oil? What’s next in banking

The release of ChatGPT has spurred all sorts of conversations and speculation into where the technology is taking humanity — and whether the destination is a cause for alarm or celebration. In the banking industry, leveraging these new advances in AI can increase lending accessibility and improve the customer experience.

Tim Shangle, Innovation and Data Analytics at ChoiceOne Bank and member of the American Bankers Association’s Emerging Leaders Council, is all about using AI to develop breakthrough tactics and strategies to make lending more efficient and personal.

In the latest episode of Leaders in Lending, Jeff and Tim discuss:

  • Innovation to scale and innovation to time
  • Data as the new oil: does that make sense?
  • Remembering the people behind the data


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