Leadership strategies and a checklist for placing security controls on remote work

With proper planning and action, credit unions can effectively offer hybrid office options.

Employers across the country are planning for a “post-COVID” world and, while many companies and employees intend to return to the office, many have adjusted to remote work, requiring companies to develop hybrid workplace options. According to a PwC survey, 83% of employers say the shift to remote work has been successful, and 55% of employees prefer to work remotely at least three days a week.

For financial institutions, remote work was once rarely a consideration, but the COVID-19 pandemic proved that it is possible. And as companies compete in a new war for talent, credit unions must develop strategies for offering remote and hybrid work options. However, a safe remote environment requires appropriate controls and protections.

  1. Organizational leadership must invest in the resources needed to provide appropriate protection, just as they would for an office or branch. In physical locations, credit unions implement such controls as alarm systems, card access and a security patrol. Leaders need to extend those protections to all employees, as your “business headquarters” expands its footprint to include remote offices. As leaders, you must ask your IT team what is required to protect your remote workforce and provide the resources needed.


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