NAFCU meets with FCC to further address call blocking concerns

Members of NAFCU’s Regulatory Affairs team joined a coalition of other organizations yesterday for a meeting with the Federal Communications Commission (FCC) to discuss the Declaratory Ruling and Notice made in June 2019 to allow call blocking and implementation of a new caller identification framework known as SHAKEN/STIR, as well as the implementation of the TRACED Act.

NAFCU asked that the FCC continue to gather feedback from the industry and work with service providers to provide transparent mechanisms that ensure credit unions are able to correct mislabeled or erroneously blocked calls.

NAFCU has previously shared concerns about aggressive call blocking measures directly with the FCC. Most recently, the association met with FCC Commissioner Michael O’Rielly to discuss ongoing efforts to eliminate illegal robocalls and to implement SHAKEN/STIR.

Last week, Kossachev spoke on a panel to discuss industry perspectives on the TRACED Act and argued that financial institutions should be able to contact members with important financial information without fear of breaking the law or their calls being blocked.


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