New loan origination technology helps Vantage West drive speed and efficiency across the entire lending process

The $2 billion Vantage West Credit Union is one of Arizona’s largest financial institutions, serving nearly 157,000 members. Lending has driven its strong and steady growth; according to NCUA financial reports, Vantage West’s key financial measures show it has led its peers in nearly every lending category, even through the Great Recession.

In fact, in 2010 when other credit unions were still recovering from recession losses, Vantage West was focused on the future, participating as a beta tester for CU Direct’s revolutionary Lending 360 consumer loan origination system.

“Our previous platform had peaked out and was limiting our ability to grow our lending portfolios,” said VP of Consumer Lending, James Waskin. “We needed a system that could move us into the next generation of lending.”

Specifically, Vantage West was looking for a multi-institutional and multi-user platform that could integrate with other partners, such as the Mountain West Credit Union Association.
“Our short-term goal was to have both our direct and indirect departments using the same LOS,” Waskin recalled.


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