How to spot burnout and mitigate it
Tax season is stressful and oftentimes can lead to employee burnout. Staff members who start to feel this way are likely to quit, and oftentimes they don’t wait for the end of tax season [...]
SmartVault News Archives
Leverage these 5 key credit union technology trends to retain and grow member relationships
The past two years have seen a pandemic-fueled acceleration of digital transformation across many industries. In the financial services sector these shifts in technology adoption have been necessary in order for service providers to keep [...]
How to standardize your credit union’s operations for scalable growth
For an established credit union, you know it’s challenging to go from status-quo to scale-up. As much as you want to set aside time to be more strategic and productive, emails keep coming in [...]
Evaluating the implementation of a DMS for your credit union?
For credit unions evaluating the implementation of a document management system (DMS), one of the key considerations is the return on investment of making the decision. As with any technology investment, a DMS must provide [...]
Simplify your credit union’s audit trail and examination workflow with this strategic compliance planning checklist
The financial and operational impact of escalating regulatory requirements is being felt by credit unions across the country. Many are struggling to put plans and systems in place to meet these growing demands, which can [...]
How to advance your credit union’s board governance processes…
Board governance has always been a top-of-mind issue for executives at credit unions. Today, however, it is more critical than ever to make sure that your new board members are formally and effectively onboarded, and [...]
The ultimate guide to document management systems for small & medium sized business
As your business grows, so does the number of documents you handle on a daily basis. Before you know it, your files have sprawled and become something that needed active upkeep. Thanks to the modern [...]
How a cloud-based document management system can improve the health of your CU
If you think about it, the sheer volume and sensitivity of data that flows through your credit union in the form of digital and paper-based documents on a daily basis is incredible. One simple account [...]
Three key strategies your credit union should use to reduce pandemic-era security gaps
The pandemic has made identifying and reducing security gaps even more important for credit unions because COVID-19 has ushered in higher levels of fraud, identity theft and other cybercrimes which cybersecurity experts predict will continue [...]
Has your 2021 strategy changed?
In this year of turmoil, unpredictability, uncertainty and worry, the idea of strategy for anything further than a month ahead may seem like a dim and distant memory. But now, more than ever before, strategy [...]
5 ways to simplify cybersecurity compliance for your CU with a centralized document management system
The focus on cybersecurity by credit unions and regulatory bodies continues to grow in scope and complexity. Consider recent Economic & CU Monitor data that shows the percentage of National Credit Union Administration (NCUA) exams [...]
How a centralized document management system supports seamless member service and business continuity
The majority of credit union teams would agree that if there’s anything positive the Covid-19 pandemic has taught us, it’s that preparing for the “what ifs” in business operations is not only smart, [...]
Taking care of business: How to prepare for tax season 2021 during a pandemic Part 2
As I discussed in my previous article, the Covid-19 pandemic has expedited a shift in the way our clients expect to be served not only during this tax season but beyond it as well. As [...]
Taking care of business: How to prepare for tax season 2021 during a pandemic Part 1
Tax season 2021 is going to be the first one (and hopefully the last) that will likely start and end with Covid-19. Unlike the last tax season where we didn’t have COVID-19 until the [...]
Practicing mindfulness when working from home
For many of us, working from home has taken its toll during 2020, and 8 months down the line the lack of social interaction has had a negative impact no our mental health. Even for [...]