PODCAST: Business continuity best practices

PODCAST: Business continuity best practices

Until recently, business continuity plans focused primarily on natural disasters and cyber events. That changed quickly with the onset of the coronavirus outbreak and protests over the murder of George Floyd, which require credit unions [...]

CU supporters win Tuesday in Alabama, Maine, and Texas

CU supporters win Tuesday in Alabama, Maine, and Texas

Credit union-supported candidates saw several victories in primary elections Maine and runoff elections in Alabama in Texas Tuesday. Candidates were backed by state credit union Leagues and CUNA’s political action committee, the Credit Union [...]

Reshaping service strategies: 5 issues to consider

Reshaping service strategies: 5 issues to consider

Attorney David Reed, partner with Reed and Jolly, delivered this advice to credit unions during a CUNA compliance roundtable about returning to work amid the coronavirus (COVID-19) pandemic: Being comfortable with uncertainty will be a [...]

Website launched for Equifax data breach settlement claims

Website launched for Equifax data breach settlement claims

A website has been launched for credit unions and other financial institution plaintiffs to file claims in the settlement reached in the Equifax data breach lawsuit. CUNA, Leagues and credit unions are among the plaintiffs [...]

FCC should ensure blocked callers are notified immediately

FCC should ensure blocked callers are notified immediately

CUNA continued its engagment with the Federal Communications Commission by sending a joint letter supporting FCC’s goals of eliminating illegal automated calls but working to ensure consumers receive important, time-sensitive calls from financial institutions, [...]

Autodialer debate moves to Supreme Court with new case

Autodialer debate moves to Supreme Court with new case

The U.S. Supreme Court on Thursday joined the debate over what qualifies as an autodialer under the Telephone Consumer Protection Act (TCPA), agreeing to hear Facebook Inc. v. Duguid. According to the order issued [...]

Transforming human resources

Transforming human resources

Nikki Badje wanted to transform the human resources (HR) department from one viewed as solely responsible for hiring and firing into a department that focuses on employee engagement and development. It was a goal Badje [...]

CFPB ratifies prior regulatory actions

CFPB ratifies prior regulatory actions

Consumer Financial Protection Bureau (CFPB) Director Kathy Kraninger on Tuesday issued a ratification of prior regulatory actions taken by the CFPB. The ratification covered actions the Bureau took from January 4, 2012 through June 30, [...]

Notification needed for FCC call blocking

Notification needed for FCC call blocking

In a letter to the Federal Communications Commission (FCC), CUNA and other organizations expressed concerns that legitimate calls are continuing to be blocked by voice service providers (VSP) under the STIR/SHAKEN caller identification framework [...]

E-sign modernization bill would enhance access to online services

E-sign modernization bill would enhance access to online services

CUNA supports that would make modernizations to the Electronic Signatures in Global and National Commerce Act’s provisions regarding requirements to consent to electronic disclosures. The E-Sign Modernization Act of 2020 was introduced Thursday by [...]

Removal of MBL cap would be ‘boon to small town America’

Removal of MBL cap would be ‘boon to small town America’

Lifting the credit union member business lending (MBL) cap would help small businesses and low-income families disproportionately impacted by the lockdowns, Young Voices’ John Kristof wrote this week on the Foundation for Economic Education site. [...]

Get a sneak peek at the 2020-2021 CUNA Environmental Scan

Get a sneak peek at the 2020-2021 CUNA Environmental Scan

Lately, the majority of your focus has probably been on your daily operations, but with 2020-2021 CUNA Environmental Scan (E-Scan), available July 1, you can lean on credible insights from top industry experts to start [...]