Postal banking pilot attracted just seven customers since September

It’s safe to say that the United States Postal Service (USPS)’s banking pilot has not been a hit. The USPS reported Tuesday that between January 1 and March 30, just one person used the service.

That single purchase of a $500 gift card, made at a post office in Bronx, N.Y., generated $5.95 in revenue for the Postal Service, according to a report the USPS filed with the Postal Regulatory Commission.

Overall, since its launch on September 1, 2021, only seven customers have used the pilot program, which has generated a total of $41.65 in revenue.

Despite this lack of customers, the USPS said it has not yet determined the future of the program.


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