$156M Blue Eagle CU continues digital transformation initiative
CHELSEA, MI (October 15, 2019) — The $156 million Blue Eagle Credit Union has achieved another milestone in its mission to provide a “market of one” member experience with its selection of Mahalo Technologies’ Omni-Experience digital banking platform. The deal follows the Roanoke,Va.-based financial cooperative’s2018 conversion to Corelation’s innovative Keystone core processing system.
Blue Eagle’s value proposition delivers customized financial solutions to members that present an opportunity for long-term financial security. The credit union’s digital transformation is guided by core values of quality service, respect, integrity, compassion and education, and support its slogan, “Pay Less, Earn More and Have Fun.” “Our members are going to be blown away at the difference and capabilities when we roll this out,” said Blue Eagle President/CEO Jeff Thompson. “We see continual enhancements and new features being added so our members have tools that allow them to manage their finances easily and focus more on enjoying life.”
In particular, Mahalo’s Omni-Experience modules will allow members to customize their digital banking app to serve their unique financial needs. Thompson said the app’s savings jar module will more effectively serve members who struggle to grow savings that provide a financial security net.
The Mahalo Youth module dovetails nicely with the credit union’s core education value and unique education programs it already offers, Thompson added. Those programs include Report Card Rewards, which pays young members for every A and B they earn on a report card. Blue Eagle also funds Teacher Grants that support teachers who would otherwise spend their own money to create innovative, positive learning experiences for their students.
The credit union will also use Mahalo’s full Spanish language support module to better serve its growing Hispanic membership and implement the app’s survey module so it can quickly and more effectively understand member needs. “Mahalo not only impressed us with their responsiveness, straight-forward pricing, security and affordable digital banking experience for all size credit unions, they also have in-depth knowledge of our Corelation Keystone® core system, which was a big differentiator for us,” Thompson said.
This is the second integration between Mahalo and Corelation’s Keystone® product. Mahalo was one of the first digital banking providers to integrate Keystone’s® new alert feature into their standard product delivery. Mahalo is core independent, writing tight API integrations to all core providers. “It’s not surprising that future-thinking credit unions that chose Corelation for core processing are also looking for the most feature-rich and future focused digital platforms,” said Mahalo CEO Alan Augustine. “We are the conduit that delivers the power of the core processor to the members fingertips, focusing on the experience, so the entire digital engagement is seamless and intuitive for members.”
About Mahalo Technologies
Mahalo Technologies, Inc. provides online and mobile banking solutions for credit unions. Based in Troy, Mich., the Mahalo platform is designed and built on superior architecture with deep integration to core processing, providing security and a robust feature set across all delivery channels for a true omniexperience. Mahalo banking is feature-rich and price competitive to help all credit unions achieve a technology advantage in the marketplace. For more information on Mahalo banking, please visit us at mahalobanking.com.
About Blue Eagle ® Credit Union
Blue Eagle ® Credit Union, a local not-for-profit financial cooperative, is committed to Enriching Lives and finding ways to help members Pay Less, Earn More, and Have Fun! How? By Delivering Solutions customized for each member and their specific situation, offering relevant services at affordable rates, and holding tight to their core values of Quality Service, Respect, Integrity, Compassion, and Education. Blue Eagle ® Credit Union has been servicing the greater Roanoke and Lynchburg, VA areas since 1948.
www.blueeaglecreditunion.com.
About Corelation, Inc.
Based in San Diego, CA, Corelation is the innovative core processor for today’s credit union. This solution is a member-centric system that empowers credit unions to offer the best member service possible, enhancing their value for member attraction and retention. In terms of industry experience, Corelation’s staff has dedicated their careers to creating core systems and providing unparalleled client service. For more information, visit www.corelationinc.com.
