2011 CUNA Mutual CU Protection Webinars Target Top Risks Affecting Credit Unions

For more information:
Phil Tschudy 608/231-7188
Rick Uhlmann 608/231-8940


MADISON, Wis. – CUNA Mutual Group has scheduled its 2011 Credit Union Protection Webinar Series to help reduce risk exposures for credit unions, their staffs and boards of directors.

Topics for the popular webinar series, developed exclusively for CUNA Mutual Credit Union Bond policyholders, were selected from exposures that saw a resurgence in 2010, including wire transfer and lender liability claims, said Brad Mundine, regional manager of Credit Union Protection Risk Management.

“In addition to scheduled live webinar topics selected to address losses that are expected to impact credit unions throughout the year, the series will also feature four topics to address emerging risks that will be determined as the year progresses,” Mundine said.

The webinars, are provided as a no-cost, value-added benefit to policyholders, which represent more than 90 percent of U.S. credit unions. In 2010, more than 6,100 individuals registered for the webinar series representing 1,477 credit unions.

Following is a summary of this year’s sessions, which are 60 to 75 minutes in length.  Individual session times are available on the Webinar Registration Web page in the CU Protection Resource Center of

Dealing with a Data Breach, Jan. 12 – Protecting your data, customers, reputation, and bottom-line. Few organizations carry as much sensitive personal information as financial services firms. If sensitive data falls into the wrong hands, it could put a credit union and its members at risk. The financial and legal ramifications of a data breach can be catastrophic. This session will focus on ways to enhance and improve incident response and recovery plans.

ATM Fraud: A Growing Threat, Feb. 16 – Low effort for criminals could mean high losses for you. ATM fraud has been a popular choice for criminals due to the relative ease to obtain money.  On-the-go American consumers use their cards and PINs several times each day providing ample opportunity for fraud loss.  While a number of classic ATM scams are still in play, many have taken a modern spin.  This session will introduce emerging ATM fraud trends and how to protect against them.

Survive the Unthinkable, April 13 – Disaster preparedness and response are key. Disaster can strike quickly and without warning. Emergency situations (whether natural or manmade) can take a huge toll on credit unions. Having a solid disaster preparedness plan can minimize the effects of a disaster. This session will focus on identification of risk, implementing a disaster preparedness program and developing a business resumption plan designed to minimize down time.

Employees Gone Bad, May 18 – Preventing losses from employee dishonesty. Nearly 80 percent of financial institutions worldwide say “insider threat” has increased in the wake of the economic downturn*, with full-time employees being the most likely to pose an insider fraud threat.  Having proper internal controls in place is crucial to preventing employee dishonesty losses and pinpointing accountability in the event of such a loss. This webinar will offer practical advice on how to handle this sensitive issue.

Risk Management Open Mic, July (Date to be determined) It’s credit unions’ turn to take the stage. Join CUNA Mutual’s risk management specialists to engage in a Q&A dialogue about risks and loss prevention tips. Risk managers will present some of the latest topics and respond to participants’ questions.

ACH Fraud Hits a Nerve, Aug. 17 – Transactional procedures can minimize risk. Understanding how ACH and wire transfer losses occur is the first step in preventing them. Assaults against small and medium businesses in the ACH arena have been a wake-up call as fraudsters attack accounts by compromising systems and initiating fraudulent electronic payments.  This webinar will focus on specific system controls and transaction procedures to minimize risk. 

What You Need to Know About Employment Practices Liability, Oct. 5 – How to spot issues, eliminate hurdles and reduce risk. Employers are facing an escalation of employment practices litigation and finding they are vulnerable from the pre-hiring process through the exit interview. This session will share practical tips on spotting issues, removing organizational hurdles and setting clear corporate policies and procedures to reduce the potential impact.

The Many Faces of Fraud, Nov. 16 – A look back and ahead. Fraudsters continue to find new scam angles and ways to revive old schemes.  It is critical to stay on top of fraud trends and implement proactive, robust prevention strategies. This webinar will summarize activities that gained momentum in 2010 and alert you to risks on the horizon.

Open months have been reserved for the months of March, June, September and December. Yet-to-be-determined topics will be scheduled to address the hottest emerging risks at the time.

For more information and to register, go to or contact the Credit Union Protection Response Center at 1-800-637-2676. A user ID and password are required to access the Protection Resource Center and register. Those without a user ID and password should click on “Welcome” and then select “New User Registration” to continue.

CUNA Mutual Group insurance, retirement and investment products provide financial security and protection to credit unions and their members worldwide. With more than 75 years of true market commitment, CUNA Mutual’s vision is unwavering: To be a trusted business partner who delivers service excellence through customer-focused products and market-driven insight. More information on the company is available on the company’s website at

* According to a survey released in October of 2009 by Actimize and reported by DarkReading.

CUNA Mutual Group is the marketing name of CUNA Mutual Insurance Society, its affiliates and subsidiaries, including CUMIS Insurance Society, Inc.  Product availability and features may vary by jurisdiction and are subject to actual policy language. Corporate headquarters are located in Madison, Wisconsin.


More News