Akcelerant Framework’s premier risk management platform chosen by Philadelphia Federal Credit Union

Local federal credit union signs for the Framework collection solution

MALVERN, PENNSYLVANIA (July 14, 2014) — Akcelerant, a provider of software and services to the financial industry, has expanded their relationship with Philadelphia Federal Credit Union (PFCU), to include the Framework collection solution. PFCU, a Symitar user with assets in excess of $925 million and over 111,000 members, signed on to use the Framework’s lending solution in March of this year. After experiencing the power of the Framework for lending, as well as performing a thorough evaluation, PFCU decided it was time to make Akcelerant their choice for collections.

As they reviewed the functionality offered by Akcelerant, PFCU was impressed with the Framework vision, a single interface to seamlessly meet needs across an enterprise. In their evaluation of the collection system, PFCU examined the sequenced workflow and rule authoring capabilities, which they found could not only reduce manual effort in the short-term, but could also be continuously adjusted as processes and laws changed. The high level of customization and powerful case management functionality will dramatically streamline PFCU’s processes, and as an added benefit, PFCU is now able to take advantage of the integration across the Framework’s lending and collection solutions.

“After seeing the power of the lending system, there was no doubt in anyone’s mind that we needed the collection solution as well,” stated Collections Manager at PFCU, Joan Shappell. “PFCU saw immediate value in expanding our partnership in order to make Akcelerant’s innovative technology available to both our collection and lending departments. In addition to addressing our need for efficiency and ease-of-use, Akcelerant’s integration with third-party service providers will be a great advantage to us, as we will be able to access all of the information we need to collect in a single system.”

“I am proud to say that the Framework collection solution continues to be the premier risk management platform in the market,” states Akcelerant’s Chief Business Development Officer, Eric Snyder. “PFCU’s decision to further develop our relationship with collections points toward the value we’ve infused into the Framework. Our platform will continue to offer a rich and powerful set of tools to improve the account holder’s experience with the financial institution. That is what we are focused on. We’re honored to have PFCU join our family of collection customers.”

About Akcelerant Software LLC

Akcelerant, located in Malvern, Pennsylvania, is a leading provider of software and services to the financial industry through multiple product lines and relationships with best-of-breed service providers. Today, more than 500 financial institutions in North America are using Akcelerant technology. For more information about Akcelerant, visit


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