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Central 1 announces change in digital & payments leadership

Mark Derraugh appointed interim chief payments and digital banking platforms & experiences officer

In a release issued under the same headline earlier today by Central 1 Credit Union, please note that a quote has been corrected. The corrected release follows:

Today, Central 1 announced that Arvind Sharma will be moving on from his role as Chief Digital and Payments Officer. Effective upon his departure, Mark Derraugh has been appointed Interim Chief Payments and Digital Banking Platforms & Experiences (DBPX) Officer.

“Over the last three years, Arvind has led several key initiatives including Payments Modernization and the Forge Digital Banking Platform, Forge 2.0,” said Sheila Vokey, Interim CEO. “We thank him for his many contributions to both Central 1 and the industry. We wish him all the best in his future endeavours.”

“I have been very fortunate for the opportunity to lead such an innovative and driven team, and I am extremely proud of the work we have accomplished during my tenure at Central 1,” said Mr. Sharma. “While the decision to leave was not easy, I have the utmost confidence in the team to continue this momentum.”

Mr. Derraugh has held senior management positions at numerous global companies including HP, IBM, PeopleSoft and Oracle. In his most recent role as a management consultant, he has provided strategic advice to private equity, software, telco and outsourcing firms. In recent weeks, Mr. Derraugh has been advising Central 1 in its redesign of client engagement.

“Mark is a proven leader who is versed in our business,” said Ms. Vokey. “He brings a wealth of knowledge and experience that will provide immense value to the Payments and Digital Banking Platforms & Experiences team. I am fully confident in his abilities and expertise to continue to deliver the products and services necessary to meet the diverse needs of our members and clients.”

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