Chartway congratulates Stephanie Harney on promotion to newly created position, Vice President of Member Care
VIRGINIA BEACH, VA (December 19, 2023) — Chartway Credit Union congratulates Stephanie Harney on her recent promotion to the newly created position of vice president of member care.
Harney, who joined Chartway in 2006 as a member of the retail team, has advanced through several roles. These include director of sales support in 2013, market director in 2017, director of member support services in 2019, and director of member experience in 2021.
“During her 17 years with Chartway, Stephanie has had a significant impact on our organization,” said Chartway president and CEO, Brian Schools. “She’s successfully served our members, communities, and team in multiple leadership roles. She’s a passionate credit union advocate who has earned the prestigious Credit Union Development Educator (CUDE) designation and we’re excited to see how she continues to shape our credit union and the industry.”
“I’m thrilled to embark on this journey, driving our call center and virtual teams toward a new era of excellence,” said Harney. “Our collaborative efforts aim to create exceptional experiences for our members and set new benchmarks in service.”
As vice president of member care, Harney will lead the member solutions center, alternative channels, and member experience teams. She is pursuing a bachelor’s degree in business administration from Virginia Wesleyan University.
To learn more about Chartway Credit Union and employment opportunities, go to www.Chartway.com.
About Chartway Credit Union
Since 1959, Chartway has been unlocking the potential of individuals and families so they can thrive. Member-owned and values-driven, our $2.9 billion credit union proudly serves more than 230,000 members with branches in Utah, Texas, and Virginia. We’ve been recognized by Forbes as one of America’s Best-In-State Credit Unions, included on American Banker’s Top Credit Union to Work For list, and received numerous other top workplace and best credit union accolades. Reflecting a bright way forward, our charitable arm – the Chartway Promise Foundation – has granted nearly $15 million to provide medically fragile children and their families memorable experiences that bring joy, hope, and smiles. For information on our vibrant organization, please visit www.Chartway.com and follow us on Facebook, Twitter, and Instagram.