Chuck Fagan and Lois Kitsch named as Directors of America’s Credit Union Museum

MANCHESTER, NH (May 30, 2018) — America’s Credit Union Museum (ACUM) today announced the appointment of Chuck Fagan and Lois Kitsch to its Board of Directors.

“We are delighted to welcome Chuck and Lois to our board,” said Stephanie Smith, Executive Director of America’s Credit Union Museum.  “Chuck and Lois will add to the incredible leadership we already have represented on our board.  Chuck brings a valuable perspective of our industry from the vantage point of one of the largest CUSOs in the country.  Lois has lived and reinforced the values of credit unions for so many years.  Her passion and commitment to the credit union difference adds depth to our board as well.  I look forward to working with both Chuck and Lois.”

Charles E. “Chuck” Fagan, III is President and CEO of PSCU, a credit union service organization that leverages the cooperative model to enable credit union growth and to provide an unparalleled member experience through service delivery, access to best-in-class payments solutions, partnerships with payments industry leaders and scale.  Prior to being named CEO of PSCU, Fagan was the CEO of Credit Union Executive’s Society (CUES).  “PSCU strives to serve as an advocate for the credit union industry as a whole, and one of the ways we have done this is as a long-time supporter of America’s Credit Union Museum. The Museum is truly unique in that it provides visitors with a dynamic, multi-dimensional experience that brings the credit union story of collaboration and cooperation to life,” said Fagan.  “I am proud to join the board on behalf of PSCU to help further the Museum’s mission to celebrate the legacy of credit unions over the past 100 years, as well as the important role credit unions play in the lives of members and communities across the country today.”

Lois Kitsch is the co-founder of CU Difference, a consulting firm focused on helping credit unions optimize member experience, build member and staff capacity, and leverage community development.

She previously served as the National Program Director of the National Credit Union Foundation’s Development Education program.  “Celebrating our past is essential for all forward thinking credit union organizations.  The day-to-day credit union operations have changed dramatically since the inception of credit unions but our mission remains the same –  providing access to quality financial service to enhance member lives,” remarked Kitsch. “The Credit Union Museum provides us a glimpse into the early years of credit unions while remaining forward thinking and should be a credit union’s favorite partner.”

With the appointment of Fagan and Kitsch, America’s Credit Union Museum’s board consists of twelve members, including: Michael L’Ecuyer, President/CEO, Bellwether Community Credit Union, NH; Ronald H. Covey, Jr., President/CEO, St. Mary’s Bank Credit Union, NH; Paul Gentile, President, Cooperative Credit Union Association, (MA, RI, NH, DE); Shawn Gilfedder, President/CEO, McGraw-Hill Federal Credit Union, NJ; Peter J. Lemire, Esq., Lemire Family Representative; Todd Mason, President/CEO, Maine Credit Union League/Synergent; Jim Nussle, President/CEO, Credit Union National Association; Bill Raker, President/CEO, Firefly CU, MN; Michael Ray, CEO, Hoya Federal Credit Union, DC; and Bob Trunzo, President/CEO, CUNA Mutual Group.

The Museum is finishing construction of the CUNA Research Center and Richard L. “Dick” Ensweiler Research Library.  A Grand Opening is being held June 27, 2018 at the Museum.  For additional information, visit   Tours of the Museum and Research Center are available during the CUNA America’s Credit Union Conference June 28-July 1.  For tour information contact the Museum at (603) 629-1553.

Chuck Fagan

Lois Kitsch

About America’s Credit Union Museum

Located in Manchester, New Hampshire on the site where America's first credit union opened its doors in 1908, America's Credit  Union Museum is an exciting and dynamic organization that is no mere repository of documents and artifacts. In addition to  celebrating the remarkable efforts of the people who built the credit union movement over the past 100+ years, it plays a leading  role in documenting today's achievements while helping to prepare credit unions for upcoming challenges.


Mike Miller
Communications Manager at LSCU & Affiliates

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