Chuck Fagan named PSCU President & CEO

ST. PETERSBURG, FL (March 20, 2015) — PSCU’s board of directors is pleased to announce that they have selected Chuck Fagan to serve as PSCU’s President and CEO.

“Our board is delighted to welcome Chuck back to PSCU,” said Mike Valentine, Chairman of PSCU’s Board of Directors. “Chuck is credit union through-and-through and is the right, seasoned, proactive leader to develop and execute PSCU’s vision for credit union success.”

Fagan will be stepping down as President of the Credit Union Executive Society (CUES) to assume his new role at PSCU. While at CUES, Fagan helped credit unions focus on talent development. Chuck was instrumental in developing CUES’ new Strategic Innovation Institution in partnership with MIT and Stanford universities.

Chuck is returning to PSCU where he previously served for over 16 years in numerous capacities that included leading PSCU’s national sales and client relationship teams and helping to pioneer the company’s role in bringing emerging payments technologies to its Member-Owner credit unions. Earlier in Fagan’s career he served as account manager at Electronic Data Systems and as manager of card services at Virginia Credit Union where he developed an understanding of the challenges credit unions face and what they need in terms of support for new products and services. Chuck holds a BSBA in finance from Longwood University in Virginia.

“I am grateful for the confidence that the Board has in me and I am thrilled to be returning to PSCU,” said Fagan. “I learned the importance of delivering superior value to credit unions from PSCU’s first CEO Dave Serlo and I am humbled to step in and continue the rich tradition of service leadership that Dave initiated so many years ago. I’d also like to express my deep appreciation to CUES and the members of its Board of Directors for giving me an opportunity to lead the organization that continues to play such an important role in developing credit union talent.”

Acting CEO Tom Gandre will return to his role as Executive Vice President and Chief Operating Officer on April 27 when Fagan takes the reins. “The Board of Directors wishes to thank Tom for his outstanding leadership, passion and commitment during the transition,” said Valentine.

PSCU’s Board of Directors and staff warmly welcome Chuck Fagan as the cooperative’s new President and CEO. “Chuck’s expertise and credit union experience will provide leadership and serve as a catalyst in making a stronger impact and deepening relationships with PSCU Member-Owners to help meet the evolving needs of credit unions. As a result of PSCU’s value-added solutions and innovative products and services, member credit unions’ growth continues to outpace the industry and the cooperative is well-positioned for continued growth,” added Valentine.

About PSCU

Established in 1977, PSCU (St. Petersburg, FL) is the nation’s leading credit union service organization (CUSO). The company is owned by over 800 Member-Owner credit unions representing 18.5 million credit, debit, prepaid, online bill payment, mobile and electronic banking accounts. 24/7/365 member support is delivered through contact centers located throughout the United States that handle more than 18 million inquiries a year.


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