Columbus United Federal Credit Union signs core data processing contract with CU*Answers
GRAND RAPIDS, MI (October 22, 2020) — CU*Answers announced that $73M Columbus United Federal Credit Union (Columbus, Nebraska) recently signed a contract to change its existing core data processing platform to the CU*Answers CU*BASE® system, the CUSO’s flagship solution. Over 7,800 Columbus United FCU members will be converted in September 2021.
Columbus United FCU CEO Brian Christensen said: “Columbus United is excited for the future having picked who we think is the best core processor for value, functionality, and support. Having employed an outside consultant in our search for a new core processor, Columbus United vetted three providers including CU*Answers who made the cut from the start. After on-site visits and follow up calls thereafter, it was apparent that CU*Answers’ product matched our needs and would be supported by a culture of customer/member service that we were seeking. The transparency of their operations, the robust functionality, the built in reporting capabilities and extensive training resources were all things that helped make Columbus United’s decision easier, not to mention the affordability which provided the right fit for us. All around, we have great expectations knowing that we could not have chosen a better partner for the future of the credit union, and we look forward to working with their great staff.”
“We’re incredibly excited to have Columbus United Federal Credit Union join our network of credit unions,” added Scott Collins, CU*Answers executive vice president of national sales and marketplace relations. “As a cooperative, we understand that what has fostered our CUSO’s growth has not just been the products and services we’ve offered over the years, but the participation and engagement of our customers and owners. We thrive together, and as our firm celebrates its 50th anniversary in 2020, we’re confident it’s precisely through that cooperation and shared vision that we’ll continue for 50 more years.”
CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded in 1970, CU*Answers is a 100% credit union-owned cooperative CUSO providing services to credit unions representing over 2 million members and $21.5 billion in credit union assets. For more information, visit www.cuanswers.com.