Comply-YES! welcomes new staff members and credit unions in 2023

CUSO expands operations to support current and new allies.

WARREN, MI (September 19, 2023)Comply-YES!, a CUSO that provides compliance support and audit services to credit unions and Credit Union Service Organizations, announces two new staff members as the company expands services to more state and federally chartered credit unions.

Jessica Thelen, Business Development Specialist, joined Comply-YES! earlier this year and has more than ten years’ experience working with credit unions and providing them with product support and resources to help grow their business. Jessica specializes in Program Management, Product Expansion and Marketing and regularly speaks at industry events and hosts webinars that showcase tools and services that save credit unions time and money.

Also recently hired, Jennifer Shelton is the team’s newest Compliance Ally bringing with her three decades of credit union industry experience, ten of which focused on compliance. Jennifer is a CUNA Certified Credit Union Compliance Expert (CUCE) and has a plethora of Credit Union operations, management, and training knowledge and experience. Jennifer is looking forward to assisting current and new allies with compliance audits, reviews, and other related compliance support.

“We knew we needed more resources to support our current allies as well as other credit unions who expressed the need for compliance services earlier in the year. It was crucial to hire experienced team members to strengthen our internal operations and streamline our external support process.” said Melissa Osborn, COO of Comply-YES!. “To better serve credit unions with compliance requests, while keeping up with regulatory changes and the growing need for compliance support, being aware of the industry trends and best practices, and taking the initiative to get ahead of the curve allowed us to gear up for this inevitable expansion.”

Since the company’s launch in 2021, Comply-YES! has provided compliance audit and review services and support to thirty-five credit unions and one CUSO in ten states. Below are the three most recently welcomed Credit Union Allies.

Vibe Credit Union
$1.2 Billion – Novi, MI

Integra First Federal Credit Union
$126 Million – Powers, MI

Frankfort Community Federal Credit Union
$19 Million – Frankfort, MI

Comply-YES! not only strives to provide timely, relevant, and strategic compliance solutions to meet the needs of our allies, but also genuinely cares about their needs and goals while aiming to deliver honest, sincere, and truthful services with every interaction. These core values are present in the recent experiences shared by long standing allies.
“Comply-YES! has been a very valuable resource for our company, especially with the amount of information they provided us. They shared useful references and tools to navigate through compliance regulations with ease. Plus, the webinars they host are well thought out, engaging, and informative, covering a wide range of compliance topics. Said “Tammi Johnson who is the Development Core and NS3 QA Manager for Share One, Inc.” I really appreciate how the team breaks down compliance changes and complex topics into smaller, manageable pieces, making it easy for participants to grasp content, regardless of their level of compliance knowledge. The team’s dedication to their work and their willingness to share their knowledge with others is why I cannot recommend Comply-YES! enough!”

CEO of Explorers Federal Credit Union, April Tompkins, also had a positive experience working with Comply-YES! “We knew we needed to update our policies and procedures, however we didn’t have a team with the expertise to do so confidently. Comply-YES! was able to revamp all our policies and procedures with a quick turnaround. Our first regulatory exam after partnering with them went incredibly well, largely in part to the work they put in. Comply-YES! knows compliance, are extremely easy to work with and are passionate about credit unions.”

About Comply-YES!

Comply-YES! provides credit unions and CUSOs with a vacation from their compliance worries through customized and cost-effective outsourcing of compliance audit and review services. Whether your credit union has an open compliance position or needs additional compliance support, Comply-YES! performs the work so your credit union can focus on what matters most; serving your members. Visit our website or reach out to us at for more information.     


Jessica Thelen
Business Development and Marketing

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