Member Loyalty Group has partnered with Satmetrix to provide interested credit unions with an opportunity to attend UNITE: The 10th Annual Net Promoter Conference, and enjoy industry-only sessions with customer experience leaders from a wide spectrum of industries. Unite is presented in partnership with Satmetrix, co-developer of the Net Promoter methodology and host of the Annual Net Promoter Conference since 2007. Since that first conference, the company has shared more than 500 case studies and provided training for more than 5000 customer experience professionals.
UNITE will be held May 4-5th, 2016 at the Sheraton New Orleans with Credit Union Net Promoter Certification available on May 2-3rd.
"We think this is a great opportunity for credit unions, especially those who previously attended Loyalty Live, to learn customer experience best practices from a wide spectrum of industries," said Michelle Bloedorn, CEO of Member Loyalty Group. "In addition, we will offer specialized sessions for credit unions only to facilitate industry networking."
One of the specialized sessions offered exclusively for credit unions will be a private breakfast event with headliner Colin Shaw, author of five best-selling books on customer experience and one of the world's top 150 business influencers on LinkedIn.
In addition to the conference, a two-day in-person certification course designed specifically for credit unions will offer member feedback program managers in-depth guidance and specific techniques to help them develop and manage world-class Voice of the Member programs.
Interested credit union professionals can sign up for both the conference and certification, or just the conference. Early registration is available now with special pricing available exclusively through Member Loyalty Group for the entire credit union industry.
For more information about the conference or Member Loyalty Group’s Voice of the Member program, credit unions should contact info@memberloyaltygroup.com.