WASHINGTON, DC (March 13, 2020) — Banno, PayNearMe, Posh, and Autobooks are the winners of CreditUnions.com’s 2020 Innovation Series. The series explored innovations in four categories: Mobile/ Digital, Member Experience, Payments, and Business Services & Lending. Banno was selected top innovator in Mobile/Digital, PayNearMe in Payments, Posh in Member Experience, and Autobooks in Business Services & Lending.
The winners were selected by credit union executives after viewing webinars in which each of 15 finalists had 10 minutes to present their solution. Voters were encouraged to vote for the innovation they felt would have the most positive impact on their members.
The Banno Digital Platform allows credit unions to stay member-focused with their digital and mobile experiences. The platform enables credit unions to have all their digital needs in one place and creates a more effective and efficient process for digital members interactions. The Banno Digital Platform also includes Banno Conversations, which allows credit unions to serve members right when they need it most.
PayNearMe differentiates the digital payments experience for credit unions by offering more ways to pay on a single platform, keeping up with marketplace innovation, and offering real-time cloud updates that ensure a secure and reliable platform. PayNearMe allows your members to pay with cash at over 27,000 retail locations in the US, alleviating many of the challenges posed by on-site cash collections and deposits.
Posh has changed the way credit unions communicate with their members. Their conversational AI solutions enables credit unions to have 24/7 service to members on their digital channels for the more routine communication. The AI conversation flows like a natural conversation. Posh believes that focusing on the power of credit union member-focused conversations will be more impactful especially when building the AI models from the ground up.
Autobooks’ all-in-one small business product suite helps make it easier for credit unions to meet the needs of small businesses. This product integrates into the credit union’s digital channels, which gives small-business owners the ability to manage their enterprise all in one product. Autobooks was designed to help credit unions differentiate themselves in an evolving market for small-business services.
Learn more about all the finalists by visiting the 2020 Innovation Series on CreditUnions.com.
For nearly 40 years, Callahan & Associates has been instrumental in guiding credit union leaders to make informed strategic decisions to ensure their long-term relevance. They accomplish this by helping credit unions measure performance, identify strategic opportunities, and build collaborative networks, all through a mission-focused lens. Learn more at www.callahan.com.
Alexandra Gekas
Callahan & Associates
agekas@callahan.com
