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CrossRoads Financial FCU selects Sharetec core platform
Sharetec System, one of the fastest-growing core systems offering the technology of simplicity, announces CrossRoads Financial FCU in Portland, IN, has selected Sharetec to be their next core processing system.
“Sharetec offered the updated core processing system we desired to provide improved services for our members,” said Donald C. Gillespie, President/CEO of CrossRoads Financial Federal Credit Union. “From our initial conversation with Sharetec they concentrated on determining and meeting our needs with a personal, tailored approach. We are excited about streamlining our current procedures and the opportunity to offer a top-of-the-line member experience in our offices and across digital platforms.”
With a variety of new improvements that will be added to the credit union, many CrossRoads employees have shared their excitement about online and mobile banking that will offer an updated and modern look, and an easy mobile facial login experience. Another benefit members will have is the ability to receive real-time email or text alerts, with a variety of alerts available to choose from like automatic daily balance, balance falling below a certain amount, and loan payment reminders.
One of the most important improvements to the credit union will be convenience and ease of the system to help them improve their services provided to members. Over 90 cumbersome processes will be streamlined compared to what the CU is working on now. CrossRoads Financial FCU is looking forward to bill pay ease of use, scanning bills, and working with companies to make electronic payments possible – instead of paper checks.
Matt Isger, Regional Director for Sharetec, comments, “CrossRoads Financial FCU is focused on offering all members the services they are wanting. No longer will younger members tell the credit union they found better digital & online services elsewhere. The credit union will no longer work diligently to educate the high school students, only to see the students join another financial institution when they want person to person (P2P) transfers or account to account (A2A) transfers.”