CU NextGen announces free webinar on taking control of member experience

GREENVILLE, SC (November 15, 2021) — CU NextGen is thrilled to present an all new webinar for credit union leaders exploring ways to positively impact the member experience through CU NextGen’s MRM platform.. The virtual event is scheduled for Wednesday, December 1, 2021 at 1pm EST and is hosted by CUInsight.

Attendees will learn from CU NextGen experts how customization within a Member Relationship Management Platform can help them give their employees the easy, integrated, seamless experience needed to provide world-class service to members. A live demo of the CU NextGen MRM system will also be provided.

“Credit union leaders don’t always think about technology as a means of guiding and enhancing person-to-person interactions, but that’s exactly what technology should do,” says Andrea Brown, VP of Engagement at CU NextGen. “When we look at a Member Relationship Management Platform, we’re talking about centralizing data and resources, robotic process automation, and workflows that not only provide an integrated and seamless experience for the employee, but also help the credit union provide an exceptional experience for the member. Customization within the platform is the key to achieving this. In our webinar, Taking Control of Your Experience with CU NextGen’s MRM Platform, we’ll discuss exactly how a customized MRM can help credit unions steer the experience for both employees and members.”

This free event will be presented on Wednesday, December 1, 2021 at 1PM EST via Zoom. Those interested in attending this virtual webinar should register here. Log-in information will be provided upon registration.

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