CU*Answers 2nd Annual Continuity Awareness Day observed

GRAND RAPIDS, MI (January 23, 2014) — On January 23, 2014, CU*Answers, a 100% credit union-owned CUSO, held an annual corporate “Continuity Awareness Day” as part of their business continuity awareness and training program to help demonstrate the commitment at all levels for emergency response and continuity planning. For the purpose of this day, over 250 T-shirts were distributed and worn by staff members from all departments (including board of directors) at each of the three datacenter locations. Printed on each shirt is the “CONTINTUITY RESPONSE TEAM” identification and a creatively designed logo embedding three critical action steps that contribute to the success of the program:


Business continuity awareness and training is a part of daily operations at CU*Answers from new employee orientation and regular employee education classes to high availability production rollover exercises and annual disaster recovery tests. No one is exempt from knowing their roles and responsibilities when adversity strikes.

“Potential disruptive events are lurking around each corner”, states Jim Lawrence, CBCP, Manager of Disaster Recovery and Business Resumption Services at CU*Answers. “Those resilient organizations that survive and thrive are the ones who plan ahead and are prepared.” Events like Continuity Awareness Day are design to be informative and fun, “but it’s the little things we do daily; it’s our collective response to each incident and to every CU*BASE® Alert we post that demonstrate our level of preparedness. To accomplish this requires the active engagement of every staff member.”

Additional information regarding the CU*Answers Disaster Recovery and High Availability programs can be found at .

About CU*Answers, Inc.
CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded 40+ years ago, CU*Answers is a 100% credit union-owned CUSO providing services to credit unions representing nearly 1.5 million members and $10 billion in credit union assets. For more information, visit

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