CU*Answers 3rd annual Continuity Awareness Day observed

GRAND RAPIDS, MI (January 26, 2015) — CU*Answers, a 100% credit union-owned CUSO, recently held its 3rd annual corporate “Continuity Awareness Day” as part of their business continuity awareness and training program to help demonstrate the commitment at all levels for emergency response and recovery planning.

“A strong business continuity program requires building resilience in three key categories: People, Processes and Technology. On this day, the focus is on people, and preparing for emergencies must begin in the home,” states Jim Lawrence, CBCP, Manager of Disaster Recovery and Business Resumption Services at CU*Answers.

To help raise awareness, employees were provided self-charging emergency led flashlight/radio/cellphone chargers for use during power disruptions at home or when traveling, and emergency preparedness training, including checklists to identify critical supplies, procedures, and inventory of vital records in the home.

Business continuity awareness and training is a part of daily operations at CU*Answers involving new employee orientation and regular employee education classes to high availability production rollover exercises and annual disaster recovery tests.

Additional information regarding the CU*Answers Disaster Recovery and High Availability programs can be found at

About CU*Answers, Inc.
CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded 40+ years ago, CU*Answers is a 100% credit union-owned cooperative CUSO providing services to credit unions representing over 1.7 million members and $15.7 billion in credit union assets. For more information, visit

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