Press
CU*Answers converts Michigan Credit Union
GRAND RAPIDS, MI (December 11, 2013) — CU*Answers, the West Michigan-based core data processing cooperative, announced that it had recently completed converting KALSEE Credit Union (Kalamazoo, MI) to its CU*BASE® processing platform.
CU*Answers said the credit union implemented the CU*BASE SaaS processing solution, which offers a wide variety of member self-service capabilities. Several of these include the It’s Me 247 Online Banking system, e-statements, e-alerts and e-notices, Mobile Web, Mobile Text, CU*Talk Audio Response and much more. CU*Answers added the client had also implemented its online CU*Spy Vault archival solution, which includes e-receipts, Photo ID capture, various loan and membership forms as part of its electronic document management strategy.
CU*Answers said KALSEE Credit Union represents approximately 22,000 members and $143 million in assets. It added that this credit union represented its tenth new client conversion to CU*BASE for its 2013 fiscal year.
About CU*Answers, Inc.
CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded 40+ years ago, CU*Answers is a 100% credit union-owned CUSO providing services to credit unions representing nearly 1.5 million members and $12.6 billion in credit union assets. For more information, visit www.cuanswers.com.