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CU*Answers converts next CU*BASE® client

GRAND RAPIDS, MI (June 25, 2014) — CU*Answers, the West Michigan-based core data processing cooperative, announced that it has recently completed converting Washtenaw Federal Credit Union (Ypsilanti, MI) to its CU*BASE processing platform.

CU*Answers said the credit union implemented the CU*BASE SaaS processing solution, which offers a wide variety of member self-service capabilities. Several of these include the It’s Me 247 Online Banking system, e-statements, e-alerts and e-notices, Mobile Web, Mobile Text, CU*Talk Audio Response, and much more. CU*Answers added the client has also implemented its online CU*Spy Vault archival solution, which includes e-receipts, Photo ID capture, various loan and membership forms as part of its electronic document management strategy.

CU*Answers said Washtenaw Federal Credit Union represents approximately 7,000 members and $38 million in assets. It added that this credit union represented its 8th new client conversion to CU*BASE for its 2014 fiscal year.

About CU*Answers, Inc.

CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded 40+ years ago, CU*Answers is a 100% credit union-owned cooperative CUSO providing services to credit unions representing nearly 1.5 million members and $12.6 billion in credit union assets. For more information, visit www.cuanswers.com.


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