CU*Answers Expands Tools for Loan Risk Concentration

GRAND RAPIDS, MI – December 17, 2012 – CU*Answers, the 100% credit union-owned CUSO, has updated its CU*BASE® data processing software with new graphical features to analyze Loan Portfolio Concentration Risk. This feature allows staff and board members to get a true grasp of what their concentration risk looks like by business segment.

“This change exemplifies the fact that our development is driven by our credit unions,” said Scott Page, EVP of CU*Answers. “This programming change was made in response to a request received during our CEO Strategies conference. Last year, 80% of all our software changes were initiated by our credit unions directly; which makes a refreshing difference to our clients, since they have direct input into the direction of their data processing.”

The CUSO added that in order to foster the spirit of credit union input in project development, CU*Answers holds multiple “Top 10” events during which credit union CEOs and select staff meet with CU*Answers personnel to discuss the top ten projects for the coming year, and how the software should be developed.

About CU*Answers, Inc.
CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded 40+ years ago, CU*Answers is a 100% credit union-owned CUSO providing services to credit unions representing nearly 1.5 million members and $10 billion in credit union assets. For more information, visit

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