CU*Answers holds 6th annual Continuity Awareness Day

GRAND RAPIDS, MI (February 1, 2018) — On January 24, 2018, CU*Answers held its 6th annual corporate “Continuity Awareness Day”. This is an essential component of its business continuity awareness and training program which helps to strengthen department and personal preparedness levels. It also helps in sharpening response capabilities across all business units.

“It is imperative that all employees are aware of their roles and responsibilities during a disruption,” said Danielle Caliendo, CBCP, business continuity coordinator at CU*Answers. “A quick response to any disruption of business operations is crucial to an effective recovery. What is the value in having a business continuity plan if nobody knows what is inside the plan and his/her role in the recovery process? People make things happen, not plans.”

Business continuity awareness and training is an integrated part of normal daily operations at CU*Answers, beginning with the onboarding process for each new employee and continuing education classes and exercises for seasoned staff. Information regarding the CU*Answers Business Continuity programs including tips for credit unions to improve their level of preparedness can be found on the CU*Answers website.

About CU*Answers

CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded in 1970, CU*Answers is a 100% credit union-owned cooperative CUSO providing services to credit unions representing over 2 million members and $26 billion in credit union assets. For more information, visit


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