CU*Answers introduces new service to credit unions for project team communication and coordination

GRAND RAPIDS, MI (August 14, 2018) — CU*Answers, a 100% credit union-owned cooperative CUSO, announced the introduction of Project Team Communication and Coordination Services, a new offering available to all credit unions designed to help busy project managers with the difficult task of project administration. The service, led by industry veteran Alycia Meyers, will assist credit unions in the organizational tracking of “where are we and what is next in delivering on the goals to complete and make projects successful.”

Meyers, in her roles as both Senior Technical Writer and Cross Team Project Communicator at CU*Answers, has been critical to the successful rollout of major projects at the CUSO, including the introduction of native bill pay and a navigation rehaul of CU*Answers’ CU*BASE® core platform, among others. Meyers explains her role as working alongside the project’s leader in a secondary leadership position, “I assist by building teams, leading weekly project meetings, reporting on decisions and action items from the meetings to both the team and stakeholders, and when requested also mapping out monthly responsibilities of team members.”

“CU*Answers specializes in adding shared team services to make things happen,” said Randy Karnes, CEO. “Alycia specializes in coordinating team communications and status updates so projects move fluidly towards their goals. I know this style of project coordination has made it easier for me to stay in the loop, adjust, and get excited about where we are going. I am sure she can do the same for credit unions with big ideas. I hope people will get involved and Alycia can go from improving projects just for us to improving the execution of our whole network as collaborative developers.”

Credit unions interested in learning more about the service and how it can improve their team execution and project vision can visit the CU*Answers Store for more information.

About CU*Answers

CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded in 1970, CU*Answers is a 100% credit union-owned cooperative CUSO providing services to credit unions representing over 2 million members and $26 billion in credit union assets. For more information, visit


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