CU*Answers surpasses 100,000 MACO users, providing multiple mobile app authentication options

GRAND RAPIDS, MI (January 8, 2019) — CU*Answers, the 100% credit union-owned data processing CUSO, has surpassed 100,000 Multiple Authentication Convenience Options users, ending the 2018 calendar year. MACO, first launched in February 2018, is an add on feature to the CU*Answers mobile app that offers biometric authentication through voice recognition, PIN entry, fingerprint verification, and facial recognition.

“It has been a great success,” said Kristian Daniel, account executive on the CU*Answers Internet Retailer Support Center. “We’ve exceeded our estimates for the first year of the service, with over 100 credit unions signing up and 100,000 members. I am looking forward to launching further credit unions in 2019 and continuing to watch the popular service’s growth.”

Credit unions looking to get started with MACO can learn more on the IRSC online store.


About CU*Answers

CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded in 1970, CU*Answers is a 100% credit union-owned cooperative CUSO providing services to credit unions representing over 2 million members and $26 billion in credit union assets. For more information, visit


Scott Collins
Executive Vice President
800-327-3478, ext. 183


Esteban Camargo
Content Marketing Manager
800-327-3478, ext. 281


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