Press

CUCollaborate™ releases inaugural core processing satisfaction survey results

WASHINGTON, DC (August 12, 2014) — CUCollaborate™ is pleased to announce the release of our first annual core data processing satisfaction survey results. The survey was completed by two hundred and ninety eight different credit unions.  Collectively the response group operated on over forty-five different core data processing platforms.  The report is free to credit unions who complete the survey and available for purchase to credit union partners.

The survey results show the majority of credit union respondents were generally satisfied with their core data processing solution.  Respondents revealed their credit union platforms scored highest in delivering general functionalities to their clients, and generally received lower scores for their platforms’ user interface and network openness. Additionally, mid-sized credit unions ($100M-$250M in assets) tended to be unhappier with their solutions than either smaller or larger credit unions.

Sam Brownell founded CUCollaborate™ in April of 2014.  Before founding CUCollaborate™, Brownell served as Associate Vice President of Product and New Market Development at Callahan & Associates, Washington, D.C. There, he was responsible for managing and developing the company’s service offerings and growing the company’s different revenue streams. Most recently, he created and was managing editor of Callahan & Associates’ “Supplier Market Share Guides.” To learn more about CUCollaborate™, visit www.cucollaborate.com.

CUCollaborate™ is a Washington, D.C.-based, independent, membership association for credit unions and their partners. CUCollaborate’s mission is to facilitate collaboration that helps executives better manage and direct their credit unions so that they can accelerate their growth while reducing risk.  

---