CUES® releases The State of Credit Union Governance, 2018 report

MADISON, WI (January 24, 2018) — CUES, in partnership with Quantum Governance, L3C, has released The State of Credit Union Governance, 2018, which includes five data-driven recommendations for future success. This report reveals how credit union boards, CEOs, supervisory committees, and senior staff members are performing across the industry.

“Collecting and analyzing the last five years of data provided by our Board Governance Assessment has allowed CUES and Quantum Governance to bring these very valuable insights to the industry,” said John Pembroke, CUES’ president/CEO.

As well as drawing six key findings about the current state of credit union governance, this report further examines the five areas covered in the assessment: 1) Vision, Mission & Strategy; 2) Board Structure & Composition; 3) Fiduciary Oversight; 4) Governance & Leadership; and 5) Supervisory Committee.

Key findings include:

  • Board Members and CEOs Frequently Differ on Their Perceptions Regarding Governance. Board members and CEOs differ on 84% of the survey’s key questions, agreeing on only 16% of those questions asked (except for the Supervisory Committee survey section, where there is more agreement).
  • Board Member and CEO Perceptions Diverge Based on Tenure. Board members who have served on their boards for a long period of time have more positive views than those board members who have less tenure. Conversely, CEOs with longer tenures tend to be more negative than CEOs with shorter tenures.

“Our hope is that credit unions of all sizes can find value in our findings and implement our recommendations for their future success,” said Michael Daigneault, CCD, CEO, Quantum Governance, L3C.

CUES members may download the full report for free as a membership benefit. Non-members download the executive summary for free and purchase the full report for $99.

To learn more and download your copy, visit

To learn more about Quantum Governance, visit

To learn more about CUES, visit

About CUES

CUES is the leading talent development solutions provider for credit unions in North America. We educate, develop and support credit union CEOs, executives, directors, and emerging leaders through partnerships with premier business schools, live and online events, digital learning, networking, and premium content. With nearly 50,000 members and growing, we measure success one leader at a time.

Connect with CUES at and on LinkedInFacebookX, and Instagram. For daily insights on issues impacting credit unions visit


Tony Hill, SVP/Chief Marketing Officer
800.252.2664 or 608.271.2664, ext. 321

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