CUNA Lending Council white paper discusses commercial collections

MADISON, WI (December 30, 2014)  There’s no doubt, member business loans can yield high rewards for the credit union, and they can be a true benefit to members who own small businesses (since most banks aren’t interested in offering the relatively small loans they need, nor do banks provide the level of service credit unions do). But the risks are also higher, considering the loan amounts are generally greater than consumer loans, and the borrower’s ability to pay depends on the success of his or her small business.

A new white paper, Commercial Collections: A Partnership Between the Collector and the Loan Officer explores the world of commercial collections, including:

  •      Are You Ready to Offer Member Business Loans?
  •      Key Differences In Collection Types
  •      Commercial Collections Costs
  •      Preparing to Handle Commercial Collections
  •      Improving Your Collections Program
  •      Receivership Issues
  •      Recruiting and Training Commercial Collectors
  •      Tools and Technologies
  •      Integrating Lending and Collections

CUNA Council members are eligible to receive complimentary copies of this, and more than 300 other white papers.

The paper is available online in the white paper section of

CUNA Lending Council
The CUNA Lending Council is a member-led partnership of lending professionals dedicated to providing education, leadership, networking support, professional development tools, and expertise to its members in order to shape the enhancement of the role and diversity of operations in the credit union industry. The CUNA Lending Council is one of the six organizations that make up the CUNA Councils, a network of more than 6,200 credit union professionals. For more information, visit or

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