CUNA Strategic Services announces new Alliance Provider

MADISON, WI (August 16, 2023)CUNA Strategic Services is pleased to announce its  new alliance with Constant AI, a SaaS company specializing in consumer loan  servicing, loss mitigation automation and member self-service. This collaboration aims to  help credit unions reduce servicing costs and generate new revenue within the  servicing experience. Constant empowers credit union members to take control of their  debt with its engaging digital tools while also streamlining back-office operations and  eliminating manual, repetitive tasks. 

“Constant’s technology gives members more power and flexibility while giving credit  unions a way to deepen relationships and serve members more cost-effectively,” said  Barb Lowman, President, CUNA Strategic Services. 

“We are thrilled and grateful to be among CSS’ chosen alliance providers,” said  Catherine York Powers, Chief Executive Officer at Constant. “The burden of manual  loan operations takes a toll on servicing teams and members alike – and leads to high  operating costs and delayed borrower assistance. Constant is helping credit unions fully  automate loan servicing so members can resolve their issues entirely online. Credit  unions can then make relevant product offers to the member based on actions they’re  taking in real time,” said York Powers. 

Constant offers the same ease and self-service to credit union loan operations teams  with its user-friendly platform and powerful decision engine designed to facilitate  growth without incurring additional expenses. 

For more details, please visit Constant’s provider page.

About CUNA Strategic Services

CUNA Strategic Services develops strategic alliance relationships to bring credit unions innovative solutions that will drive membership growth and operational excellence at an attractive price. The company is majority owned by Credit Union National Association and state Leagues. For more information, visit

About Constant:  

Constant specializes in helping credit unions harness the power of digital self-service for loan operations teams and members alike. Credit unions can leverage existing systems  to reduce operating costs and prioritize member issue resolutions through a self-service  strategy. This results in happier members, less frustration for overworked back-office  teams, and portfolio growth, all without adding new servicing agents. Learn more at


Brenda Halverson, CUDE (she/her)
Alliance Manager
CUNA Strategic Services (CSS)
Direct: 608.231.4110
Cell: 608.609.2374

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