DFCU Financial partners with nCino to optimize business banking services

Credit union selects nCino’s cloud-based solution to help launch business lending

WILMINGTON, NC (July 7, 2015) — nCino, the leader in secure, cloud-based operating solutions to the financial services industry, announced today that DFCU Financial has selected its Bank Operating System to optimize its new Business Banking department.

With more than 200,000 members and $3.9 billion in assets, DFCU Financial is the largest credit union in Michigan and is among the top 50 largest credit unions in the country. Started in 1950 by a group of Ford engineering employees, the credit union is founded on highly personalized service, easy to understand financial expertise and a full range of financial services and products.

“Our decision-making is driven by what is in the best interest of our membership, and our members have been asking to move their business accounts to us for years,” said Lesli Matukaitis, senior vice president of Corporate Banking, DFCU Financial. “To effectively offer business lending, we needed a loan origination system that would help us streamline the process, making it more efficient and transparent for the member. With nCino, we found that and much more, including CRM capabilities, reporting and analytics dashboards and perhaps most importantly, a partner who was willing to work with us and customize its solution to meet our needs. With the addition of our Business Banking department and nCino, we can better support our members by being the only financial institution they need for life.”

From loan officers to member service representatives to branch managers and others, nCino solves the everyday challenges of key stakeholders throughout the traditional credit union branch. With nCino’s easy-to-use solution, there is no disruption to the credit union’s core at any time. By consolidating many systems, data entry needs only to occur once, and dashboard views are all encompassing of member value, support and opportunity. nCino gives credit unions consistency in managing business lending and allows them to maintain focus on what truly matters – increasing member relationships and value.

“A growing number of credit unions are recognizing the substantial opportunity that business lending provides to drive growth, as well as member satisfaction,” said Ryal Tayloe, nCino’s vice president of credit unions. “DFCU Financial has seized this opportunity with the launch of its Business Banking program and recognizes the importance of technology as a vital part of the program’s success. Our solution will help DFCU drive efficiency and transparency throughout the lending process, ultimately resulting in faster decision making and a better overall experience for their business members.”

About nCino

nCino is the leader in cloud-based operating solutions for the financial services industry. Through its Bank Operating System, nCino leverages the power and security of the Salesforce platform to deliver a complete banking solution. Dedicated to transforming financial services through innovation, reputation and speed, nCino’s technology enables financial institutions of all sizes to expand market share, adapt to meet regulatory compliance, drive profitability and optimize operational transparency. Founded in 2012, nCino is headquartered in Wilmington, N.C. For more information, visit or follow us on Twitter: @nCino.

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