Fort Bragg signs with Corelation to easily integrate with third-party vendors and enhance member service experience
SAN DIEGO, CA (August 10, 2018) — Looking to greatly enhance its member experience through planned technology initiatives, which will also differentiate it from the competition, Fort Bragg Federal Credit Union ($405 million; 40,000 members; Fort Bragg, NC) has signed with credit union core processing vendor, Corelation, Inc., to convert to its KeyStone core processing system March 1, 2019.
According to Fort Bragg FCU President/CEO Todd Kenthack, KeyStone will allow the credit union to more easily integrate with third parties of its choosing. The core’s interface design will also facilitate frontline employee training to deliver a quicker and more efficient service experience for members.
“After spending time with the Corelation team, you quickly discover their enthusiasm and positive can-do spirit is genuine and pervasive at all levels,” Kenthack adds. “This clearly sets them apart from competitors.”
Fort Bragg is a growth-oriented credit union with many current and planned initiatives aimed at improving its member experience. This approach will require it to continue to deliver valued innovative solutions that fully leverage technology and differentiate it from competitors.
“While Corelation is a relatively young company, they have quickly earned an outstanding reputation as a top-tier core provider,” he explains. “This achievement is not at all surprising considering John Landis’ past success within the space and the knowledgeable and experienced team he and Theresa [Benavidez] have assembled in recent years.”
Fort Bragg also looks to move to a hosted solution, and, as a result, is partnering with SwitchThink, a KeyStone CUSO, to help it make this move.
“Our commitment to creating the very best technology is reflected in the dedication of our staff and the sophistication of our system,” states Corelation President/CEO Theresa Benavidez. “KeyStone’s scalable design and unlimited potential for integrations will allow it to grow with Fort Bragg as their business needs evolve. We are proud that they have chosen to partner with us.”
About Corelation Inc.
Based in San Diego, CA, Corelation is the innovative core processor for today’s credit union. This solution is a person-centric system that empowers credit unions to offer the best member service possible, enhancing their value for member attraction and retention. In terms of industry experience, Corelation’s staff has dedicated their careers to creating core systems and providing unparalleled client service. For more information, visit www.corelationinc.com.