FTSI enters strategic alliance with CUNA Strategic Services
MADISON, WI (August 15, 2016) — CUNA Strategic Services has announced a new strategic alliance with Financial Technology Services International, Inc.(FTSI), a leading provider of turnkey branch transformation and ATM solutions for the credit union movement.
“CUNA Strategic Service’s dedication to preparing credit unions for the future by providing them the tools to compete is admirable,” said FTSI President/CEO Susan Napier. “Everything we do at FTSI is geared towards finding the right turnkey technology solution to ensure credit unions’ success in reaching and exceeding their members’ experience.”
Providing a suite of operational equipment to credit unions across the country, FTSI connects each client to an account team that helps identify organizational goals and develops a product strategy to meet them.
The Monrovia, CA. based company’s branch transformation solutions include interactive tellers, cash recyclers, digital signage displays, mobile banking, and a range of banking software options. FTSI’s turnkey professional services assist with vault cash verification, project management, and auditing. FTSI is also a leading provider of ATM products, partnering with NCR, the world’s top ATM hardware and software manufacturer.
“FTSI’s diverse product offerings, incredible customer service and substantial credit union experience make them an exceptional partner for CUNA Strategic Services,” said Todd Spiczenski, Chief Products & Services Officer at CUNA. “This alliance allows us to connect more credit unions to tools that can help facilitate greater efficiency, integration and reliability in their operations which enhances their ability to deliver service excellence to their membership.”
FTSI provides maintenance services across all of its product areas to ensure 24/7 functionality. Its first and second-line technicians take a proactive approach to maintenance that includes routine inspections and examinations to ensure that ATMs are in working order. The company’s service representatives boast industry-best response times, with all maintenance requests addressed in less than 1 hour and 17 minutes on average.
About CUNA Strategic Services
CUNA Strategic Services develops strategic alliance relationships to bring credit unions innovative solutions that will drive membership growth and operational excellence at an attractive price. The company is majority owned by Credit Union National Association and state Leagues. For more information, visit www.cunastrategicservices.com.
About FTSI:
FTSI is an NCR Elite Partner, partners with CUNA and CCUL, and the largest independent provider of financial technology services for credit unions and community banks in the Western U.S. FTSI offers cutting-edge branch technology management and maintenance services for financial institutions and specializes in branch transformation and omni-channel solutions.
