Glia named a 2023 Best Place to work in Financial Technology by American Banker for second year in a row
Company acknowledged for flexible, transparent culture
NEW YORK, NY (June 13, 2023) — Glia, the customer interaction leader unifying Digital Customer Service (DCS), phone and automated self-service on a single platform, has been named one of the 2023 Best Places to Work in Financial Technology by Arizent and Best Companies Group for the second consecutive year. The company ranked high on the list based on direct employee feedback about working at Glia.
The 2023 list was published by Arizent brand American Banker. The full article is available here.
Glia is redefining how businesses interact with their customers by enabling seamless experiences across all channels. The Glia Interaction Platform brings traditional phone, Digital Customer Service (including chat, voice, video and CoBrowsing) and AI-powered automation together for a unified approach that boosts efficiency, revenue and loyalty. More than 400 financial institutions use Glia today to improve the customer experience they offer.
“Glia is a company focused on enabling highly effective interactions. Just as we help financial institutions connect with their customers, we empower employee interactions that help us to continually raise the bar for our products, services and our overall Glia community,” said Nate Meeks, SVP of Strategic Initiatives. “Glianeers are our competitive advantage and we strive to provide an inspiring culture and workspace where we can learn from one another, lift each other up and grow our company together. We are especially proud of this recognition as it comes directly from employee feedback.”
Glia has fostered a flexible and transparent culture, driven by its core values of Collaborate, Challenge, Master and Persevere. To ensure that all voices are heard, Glia has an active Diversity, Equity and Inclusion (DEI) Committee and hosts numerous events throughout the year to bring teams and the company together in person.
Glia’s strong culture contributes to its continuing momentum and technology evolution. Earlier this year, Glia announced an automated voice banking solution for the Glia Interaction Platform as well as a major upgrade to the Glia Call Center Platform.
American Banker’s annual survey and awards program is designed to identify, recognize and honor the best employers in the financial technology industry. The list is determined by analyzing employee feedback about the company’s practices, programs and benefits. For more information on the Best Places to Work in Financial Technology program, including full eligibility criteria, visit https://bestcompaniesgroup.com/best-places-to-work-in-financial-technology/
About Glia
Glia is the leader and pioneer of Unified Interaction Management—redefining how companies interact with their customers. The Glia Interaction Platform unifies voice, digital customer service, and AI with a unique ChannelLess™ architecture that eliminates data silos, dropped context, and frustration for customers and representatives. With Glia, companies can easily shift volume between channels, and customer connections can evolve naturally. Glia helps its customers harness the power of customer interactions to drive efficiency, loyalty, and revenue.
Glia has partnered with over 500 insurance companies, banks, credit unions, and other financial institutions worldwide to improve the customer experience and drive business results. Named a Deloitte Technology Fast 500™ company for a third year in a row and a Great Place to Work (with a 97% employee satisfaction rating), the company has raised over $150 million in funding from top investors and was recently valued at over $1 Billion. Learn more at glia.com.
