Glia named to the 2021 CB Insights Fintech 250 list of top Fintech Startups
Glia honored for achievements in Digital Customer Service for Financial Services and Automation
NEW YORK, NY (October 7, 2021) — CB Insights today named Glia, a leading provider of Digital Customer Service, to the fourth annual Fintech 250, a prestigious list of emerging private companies working on groundbreaking financial technology. This year’s list was unveiled on stage at CB Insights’ Future of Fintech conference in New York City. This is the second year in a row that Glia has received the distinction.
“This is the fourth class of the Fintech 250, and it’s also the most international, representing 26 countries. These 250 fintech startups are attacking an incredibly diverse array of financial services opportunities across 19 sectors, including digital banking, insurance, payroll, retail investing, and more,” said CB Insights CEO Anand Sanwal. “After being named to the CB Insights Fintech 250 last year, the 2020 class saw 17 companies go public and 25 get acquired. They also went on to raise over $25B in additional financing and forged more than 380 new partnerships after being recognized. The Fintech 250 has a history of spotlighting the very best fintech companies, and this year is no different. We’re excited to see how these fintech startups disrupt and transform financial services in the years ahead.”
“An increasing number of financial services companies are realizing and acting upon the critical need to digitize customer service; they won’t be able to strategically grow and evolve without doing so,” said Dan Michaeli, CEO and co-founder of Glia. “We’ve experienced tremendous growth since the onset of the pandemic, empowering organizations with the modern technology necessary to reinvent how they support their customers in the digital world, ultimately creating five-star experiences. We are proud to be acknowledged by CB Insights for our continued momentum and success.”
Through an evidence-based approach, the CB Insights Intelligence Unit selected the Fintech 250 from a pool of over 17,000 companies, including applicants and nominees. They were chosen based on several factors, including data submitted by the companies, company business models and momentum in the market, and Mosaic scores, CB Insights’ proprietary algorithm that measures the overall health and growth potential of private companies.
Glia has experienced significant momentum over the past 18 months. Earlier this year, the company raised $78 million in Series C funding, bringing their total fundraising to $107 million, to meet the demand for Digital Customer Service. Glia is helping more than 200 banks, credit unions and insurance companies take a digital-first approach to customer service, providing an enhanced customer experience and improving their top and bottom lines.
Glia redefines how businesses interact with customers. The Glia Interaction Platform unifies Digital Customer Service (DCS), traditional call center, and automation with a ChannelLess™ Architecture, empowering businesses to create the ideal mix of interactions and adapt on demand. The ability to easily shift volume between channels drives revenue, efficiency, and loyalty at the same time.
Glia has partnered with over 450 banks, credit unions, insurance companies and other financial institutions worldwide to improve the customer experience and drive business results. Named a Deloitte Technology Fast 500™ company and a Great Place to Work for a third year in a row, the company has raised over $150 million in funding from top investors and was recently valued at over $1B by top tier investors. To learn more visit glia.com.
About CB Insights
CB Insights builds software that enables the world’s best companies to discover, understand, and make technology decisions with confidence. By marrying data, expert insights, and work management tools, clients manage their end-to-end technology decision-making process on CB Insights. To learn more, please visit www.cbinsights.com.