Heritage Financial Credit Union taps Scienaptic to optimize stronger, AI-powered credit decisions and enhance member financial well-being

NEW YORK, NY (June 7, 2021) — Leading global AI-powered credit decision platform provider, Scienaptic AI announced Heritage Financial Credit Union has chosen to implement the company’s AI-powered platform to enhance its credit decisioning and strengthen financial options for its members.

Founded in 1940, Heritage Financial Credit Union is a member-owned, not-for-profit financial institution serving in and around the Hudson Valley communities for over 80 years. As an organization, Heritage Financial is focused on the financial well-being of its members, offering best-in-class financial products and services as well as an online banking platform that allows their membership to bank from the comfort of their preferred digital device.

“Empowering and supporting the financial growth of our members, both current and prospective, is something we hold in high regard and anything we can do to help enhance their experience is vital,” said Michael Ciriello, President and CEO at Heritage Financial Credit Union. “With Scienaptic, we can increase loan approval rates, reduce decision times and offer credit to more potential members, helping them to better achieve their financial goals.”

“We are excited to partner with Heritage Financial, helping to empower the credit union’s credit decisioning and availability for its members,” Pankaj Jain, President of Scienaptic. “Scienaptic’s unique, adaptive AI will help enhance the institution’s credit strategies, increasing approvals and deepening member experience.”

About Scienaptic AI

Scienaptic AI’s mission is to increase credit availability across the globe by transforming the technology used in credit decisioning. Credit unions, auto lenders, banks, and fintechs, use Scienaptic's AI native credit decisioning platform to continually improve the quality and speed of their underwriting decisions.

The platform enables FIs to reach more borrowers, including underbanked and underserved individuals, and say “yes” more often without increasing risk. It democratizes automated AI-powered lending while addressing all regulatory requirements, including Fair Lending and explainable adverse actions.

Scienaptic-enabled lenders have processed more than 300 million transactions, benefitting millions of borrowers. For more information, visit


Augusta Bauknight

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