ICBA and ProfitStars expand Preferred Service Provider program with information security and risk management solutions

Proven risk management technology and information security services help protect community banks and account holders

MONETT, MO (May 11, 2021) — Jack Henry & Associates, Inc. (NASDAQ: JKHY) is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Today, its ProfitStars® division announced the addition of several risk management solutions and services to the Independent Community Bankers of America®  (ICBA) Preferred Service Provider program.

The services were selected to help ICBA community banks better safeguard against internal and external threats, secure mission-critical data and systems, ensure IT regulatory compliance, and ultimately protect each institution’s reputation. The new Gladiator services additions to the program include:

  • Managed cyber security services
  • Managed IT services
  • Private cloud computing
  • Data backup and recovery services
  • Governance risk and compliance services, including virtual Information Security Officer services

The trend to rely on financial technology partners for IT infrastructure, security, compliance and disaster recovery support has been growing as community banks focus on competing with personal service and meeting growing marketplace demands.  Plus, it addresses the challenge to find and retain talent in these high-demand fields. Jack Henry’s private cloud environment positions institutions to keep pace with technological advancements, better manage compliance and costs, improve their cyber security posture and strengthen disaster recovery models.

Kathy H. Grasty, SVP and CFO of New Horizon Bank, an ICBA member, commented, “As cyber threats and natural disasters increase, community banks are realizing the need to augment their internal resources to be better prepared. Outsourcing our IT risk and compliance to Jack Henry’s experts has lifted a burden off our IT department that gives us the bandwidth to emphasize more strategic priorities such as customer experiences and driving revenue.  It’s the most feasible way of maintaining a consistent pulse on compliance and ensuring customer safety for our business.  We recently added the Gladiator private cloud computing solution to our product suite and have been pleased with how it has simplified our disaster recovery process.”

“As cyber threats and natural disasters increase, community banks need to augment their internal resources to be as prepared as possible for unforeseen events,” ICBA Senior Executive Vice President of Community Bank Solutions Kevin Tweddle said. “ICBA is proud to offer these proven solutions, from a leading industry pioneer that understands community banks and empowers them with technology that responds to information security risks.”

Matt Riley, President of ProfitStars, added, “The pandemic reminded us that the financial ecosystem can shift abruptly and when it does, fraudsters are never slow to capitalize on changes. We can help banks facilitate a strategic view of risk management across their entire organization. Our solutions and experts are available to alleviate the IT burden and help bankers stay competitive with predictable, cost-effective, and scalable network solutions. In partnering with Jack Henry, bankers can shift their priorities to what matters most: their customers.”

More than 20 core-agnostic Jack Henry solutions have earned the ICBA’s stamp of approval, including lending, payments, remittance, digital banking, CECL compliance, financial performance, data conversion solutions and profitability services.

About Jack Henry & Associates Inc

Jack Henry™ (Nasdaq: JKHY) is a well-rounded financial technology company that strengthens connections between financial institutions and the people and businesses they serve. We are an S&P 500 company that prioritizes openness, collaboration, and user centricity – offering banks and credit unions a vibrant ecosystem of internally developed modern capabilities as well as the ability to integrate with leading fintechs. For more than 47 years, Jack Henry has provided technology solutions to enable clients to innovate faster, strategically differentiate, and successfully compete while serving the evolving needs of their accountholders. We empower approximately 7,500 clients with people-inspired innovation, personal service, and insight-driven solutions that help reduce the barriers to financial health. Additional information is available at

About ProfitStars
ProfitStars®, a division of Jack Henry & Associates, Inc.®, helps financial institutions of every asset size and charter, and diverse corporate entities, proactively identify and prepare for risks and market changes that could negatively impact their business. ProfitStars’ industry-leading solutions and services include JHA Payment SolutionsTM, Information Security & Risk Management, Online & Mobile, Lending, Financial Performance, and Imaging/Data Management. These solutions help approximately 8,500 clients mitigate and control risks, optimize revenue and growth opportunities, contain costs, and drive future success. Additional information is available at


Gabriela Lumpkin
Account Associate
T 678-781-7227
300 West Wieuca Road NE| A-300 | Atlanta, GA 30342 |

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