Inclusiv/Capital webinar series: Leading through the Crisis And Change, Part III

Join us on Wednesday, June 24 at 2:00 PM ET!

NEW YORK, NY (June 22, 2020) — Inclusiv invites you to join Part III of our Inclusiv/Capital webinar series, Leading Through Crisis and Change. Community Development Credit Unions are financial first responders and integral partners in strengthening the resiliency of local economies. How might we lead and serve our members during the COVID-19 crisis and beyond? This webinar series will highlight practical management and leadership insights on inclusive growth and impact.


Leading Through the Crisis and Change, Part III

Wednesday, June 24, 2020 | 2:00 pm – 3:00 pm ET

Join Inclusiv/ Capital to hear from leaders from national and international award-winning CDFI credit unions Latino Community Credit Union and Point West Credit Union for a discussion on resiliency, growth, innovation, and community impact. Topics covered will include:

  • Centering equity, inclusion and economic opportunity
  • Strategic frameworks for growth and Impact
  • Innovating and implementing new products and community partnerships
  • Using secondary capital
  • Impact design, planning and measurement

There will also be a discussion session. Please share questions you’d like to ask our panelists by entering them in the registration form or by email:

Featured Speakers

Steve Pagenstecher is the Chief Operations Officer at Point West Credit Union in Portland, OR, where he serves as a catalyst for equitable and inclusive financial empowerment. Steve’s roles include oversight of the credit union’s marketing, IT, advocacy, lending/credit risk, and branch operations, as well as leading Point West’s community, business and product development efforts. Steve is the current board chair of the Northwest Credit Union Foundation and a board member of Innovative Changes, a Portland-based nonprofit specializing in financial education and credit-building for underserved communities. Steve received his Credit Union Development Educator (CUDE) designation in 2012 and has over 15 years of experience in marketing, communications and financial services.

Silvia Rincon is the VP of Communications and Brand Management at Latino Community Credit Union, headquartered in Durham, NC. Silvia is responsible for overseeing the development and execution of internal and external communications, managing member service quality initiatives, implementation of new products as well as overseeing LCCU’s financial education program. She previously spent 8 years working in banks and credit unions before joining in LCCU in 2013. She has moved through various positions at the credit union, including loan officer and communications and service specialist. She earned her Bachelor’s degree in Financial Engineering from the Universidad Autonoma de Bucaramanga in Colombia.

Silvia Rincon

Steve Pagenstecher

About Inclusiv

At Inclusiv, we believe that financial inclusion is a fundamental right. We dedicate ourselves to closing the gaps and removing barriers to financial opportunities for people living in distressed and underserved communities.
Inclusiv is a certified CDFI intermediary that transforms local progress into lasting national change. We provide capital, make connections, build capacity, develop innovative products and services and advocate for our member community development credit unions (CDCUs).
Inclusiv members serve nearly 18 million residents of low-income urban, rural and reservation-based communities across the US and hold over $260 billion in community-controlled assets. Founded in 1974, Inclusiv is headquartered in New York, NY, with offices in Madison, WI, Alburquerque, NM, Atlanta, GA, and San Juan, PR.
For more information about Inclusiv, visit


Neda Arabshahi
Vice President, Inclusiv Center for Resiliency and Clean Energy
(929) 445-2251 /


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