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Justice Federal Credit Union partners with PSCU’s Lumin Digital for digital banking and bill pay

CHANTILLY, VA (July 20, 2020) — Justice Federal Credit Union is making it even easier for its Members to bank anytime, anywhere with a cloud-native digital banking platform from the San Ramon, California based Lumin Digital, a PSCU company. Using extensive research and data around how Members bank online, combined with Member feedback on desired features and improvements, Justice Federal has teamed with Lumin Digital to introduce an entirely new platform that puts Member service at the forefront and will allow the Credit Union to continue to introduce new functionality.

“At Justice Federal we are always working to improve the services we provide to our Members, such as digital banking. Lumin Digital is redefining digital banking through its proprietary member engagement platform to create a truly personalized journey and connected relationship. Lumin digital banking will help our Members manage their accounts easily and with even greater conveniences,” said Mark L. Robnett, President and CEO.

The Lumin digital banking platform offers a sleek and intuitive dashboard where Members can experience personalized interactions. Members will be able to instantly lock or unlock their VISA Debit and Credit Cards if misplaced, and place travel notifications. Active defenses and strong encryption will keep Members and data safe.

With an ever-expanding number of Justice Federal Members using mobile devices, delivering a best in class system was one of the Credit Unions’ top priorities. Providing the same look and feel whether accessing the system via a mobile device, tablet or home PC, will continue to be a seamless experience for the Member. Justice Federal views the online banking upgrade as an opportunity to continue to advance its technology stack, which improves the Credit Union’s ability to provide Members future enhancements. Whether it is a feature request from Members or a new advancement in the marketplace, the new digital banking platform will allow Justice Federal to introduce new functionality to users more frequently.

The new digital banking release is anticipated in late Fall 2020.


About Justice Federal Credit Union

Justice Federal Credit Union with assets over $935M, is headquartered in Chantilly, Virginia. The member owned, financial cooperative provides financial services nationwide exclusively to employees of the Department of Justice, the Department of Homeland Security, the Georgia Department of Public Safety, law enforcement communities, their family members, related associations, and contractors. Locations include Los Angeles California, Miami Florida, Atlanta and Forsyth Georgia, Chicago Illinois, New York, Houston and Dallas/Ft. Worth Texas, Virginia, West Virginia, and Washington, D.C. For additional information, visit www.jfcu.org.

Contacts

Pat Duke
Assistant Vice President Strategic Partnerships & Initiatives
Phone: 703.480.5300
Dukep@jfcu.org

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