Max Credit Union ends NSF fees

MONTGOMERY, AL (January 4, 2022) — MAX Credit Union, based in Montgomery, AL is changing the  narrative on fees. Effective today, MAX is taking a strong stance to put members first by eliminating  non-sufficient funds (NSF) fees and offering a grace on overdraft charges. This new policy will ease the  financial burden caused by fees for many members and supports national movements designed to  make banking more equitable.  

“We understand NSF fees can be punitive and we will not charge members unnecessary fees and  penalties,” said MAX CEO, Martin Head. “Starting now, if we don’t pay your transaction that overdraws  your account, you don’t pay any fees.” 

In addition to eliminating the NSF fee, MAX will help members avoid the extra charges created by fees  when they come up short from time to time. There will not be any fees charged if the account does not  exceed $10 overdrawn.  

“The credit union’s mantra is ‘people helping people,’ and we are going to do just that,” said MAX Chief  of Operational Excellence, Cheryl Payson. “We believe this change is the right thing to do as we  diligently work to better serve our members and communities.”  

MAX provides members with tools to prevent overdrawing their accounts in the form of account alerts to  notify them when their account dips below a specified balance and card controls to monitor and limit  daily spending. The credit union also offers free online personal finance courses and in-person financial  education programs to help members gain confidence in managing their money.

About MAX Credit Union

MAX Credit Union is a leading, locally owed financial institution in Alabama, with more than $2.0 billion in assets. Serving our communities for over 67 years, MAX provides a full array of consumer and business financial products to include checking, savings, loans, wealth management, insurance, mortgages, online and mobile banking. MAX has 17 branch locations across its Alabama footprint, more than 30,000 surcharge free ATMs, and myMAX Service Center to assist with any financial needs by phone. With dedicated team members, MAX is committed to providing exceptional customer service and value. Please visit us at


Carrie Rauch
Director of Communications and Brand Engagement

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