Press
Mercy Credit Union chooses TRC Interactive to deliver online training
HARRISBURG, PA, (October 01, 2014) — Mercy Credit Union has selected TRC Interactive, Inc., the nation’s leader in interactive financial institution training, to deliver online instruction through CreditUnionTrainingOnline® for its credit union-wide training needs. Mercy Credit Union will have full use of Training Central™, the training program’s Learning Management System.
CreditUnionTrainingOnline® is TRC Interactive’s extensive online library of uniquely customized training courses for credit unions that incorporates the institution’s terminology and logo, giving it the look and feel of their very own training program. Loaded with enhanced graphics, animation and special effects, these online courses engage and involve trainees to increase retention and performance. CreditUnionTrainingOnline® subscribers have the opportunity to access online courses such as Sales, Teller, Compliance, Member Service, Lending, Management, and many more. Study guides for each course as well as free tech support and other facilitator course material are provided.
Training Central™, an online Learning Management System, is coupled with CreditUnionTrainingOnline® to provide full management and tracking capabilities, and maintain a record of all participant and administrative activity. Mercy Credit Union’s customizable, real-time reports can be generated and viewed onscreen, filtered and sorted by a wide variety of categories. All reports are downloadable to print or save.
For more information about CreditUnionTrainingOnline® and Training Central™, or to find out how TRC Interactive can customize any training program for you, log onto www.trcinteractive.com or call 800.222.9909.
About Mercy Credit Union:
Mercy Credit Union was founded in 1975 and has remained a one sponsorship credit union for membership. As such, they are one of Springfield’s most progressive and trusted financial institutions. Mercy Credit Union has been committed to offering the employees, retirees, family and affiliates of Mercy Health Systems the very best in customer service and financial security. Mercy Credit Union provides a wide variety of services and financial options for their members through their offices in Springfield and St. Louis, MO as well as their offices in Oklahoma City, OK. They value the personal attention they are able to provide their members, and continually strive to improve their services to better meet their member’s growing financial needs. For more information, visit http://www.mymercycu.com/.
About TRC Interactive:
From online training to multimedia, from internet to intranet, from blended facilitation to self-instruction, from measurement to metrics, TRC Interactive has the strongest credentials in financial institution training today. As one of the most respected training organizations, TRC Interactive is state-of-the-art in not only training, but bank systems, equipment, management problems, needs, and personnel.
For over 41 years, TRC Interactive has been helping banks and credit unions successfully train their employees by offering a variety of off-the-shelf and customizable online, classroom, blended, or virtual solutions to meet all bank and credit union training needs, including Teller, Compliance, New Accounts, Lending, Management, and Customer Service. TRC (www.trcinteractive.com) is located in Harrisburg, Pennsylvania with additional staff, project management, and media facilities in Buffalo, New York, Pensacola, Florida, and Philadelphia and Pittsburgh, Pennsylvania.