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Mountain America Credit Union selects ProfitStars’ image and payment solutions
MONETT, MO (February 25, 2014) — Jack Henry & Associates, Inc. (NASDAQ:JKHY) is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its ProfitStars division announced today that West Jordan, Utah-based Mountain America Credit Union has selected ImageCenter and Enterprise Payment Solutions (EPS) to accommodate its image exchange and check imaging needs.
The $3.6 billion credit union, which is automated by the Episys core system provided by Jack Henry & Associates’ Symitar division, began a search to further improve payment efficiencies more than two years ago, selecting ImageCenter and EPS after an extensive due diligence process. Mountain America Credit Union is a federally chartered institution, with more than 440,000 members. It is currently ranked among the top 35 credit unions in the nation by assets.
According to Alex Barker, chief information officer at Mountain America Credit Union, “We process hundreds of thousands of check deposits per month. ProfitStars allows our tellers to be an estimated 30 percent more efficient by streamlining their workflow and reducing back office balancing. And when you spread that efficiency across 76 branches, this allows a lot more time for our employees to engage with our membership about other products or services that our members may need, rather than working heads-down performing transactions. Also, with our rapid growth in mobile deposit as well as our merchant capture adoption and image-enabled ATMs, it was important for us to have a single technology partner to handle all our different payment channels.”
ImageCenter is ProfitStars’ comprehensive image capture solution that electronically processes all transaction types for financial institutions. The system leverages integrated modules that operate as the collection point for transactions originating from multiple channels, including teller stations, branches, and image-based and conventional ATMs. ImageCenter accepts data and image input files from multiple sources, including third-party providers, in a variety of formats. ImageCenter supports multiple capture methods, including teller, branch, central, image ATM, and remote deposit. Each transaction is automatically reviewed by ImageCenter’s 5-Point fraud solution which leverages data from both leading fraud prevention solution providers and information provided by the user.
Enterprise Payment Solutions (EPS) is a comprehensive payments engine that accepts and generates a variety of payment types and offers a robust suite of risk management tools and reporting capabilities for both financial institutions and their business customers. The EPS payments engine provides multiple touch points through which business customers can process a wide variety of payments, including checks, ACH, and card transactions. This flexible, scalable solution can be configured to offer as many or as few payment options as needed with the flexibility to quickly and easily add options in response to consumer and market needs.
Mountain America Credit Union selected Remote Deposit Complete(TM) (RDC) and Remote Deposit Anywhere (RDA) from EPS, enabling its platform to empower businesses to deposit checks from any remote touch point — home, office, compatible smartphone, or compliant tablet device — as well as accept single or recurring payments.
According to David Foss, president of ProfitStars, “Mountain America Credit Union is a very well-regarded credit union with a strong reputation. It is a model of credit union management, demonstrating new levels of success across retail and business banking, and we are proud it has chosen our solutions to help support future growth.”
About Mountain America Credit Union
Mountain America Credit Union has more than $3.6 billion in assets and serves 448,000 members, wherever they are, through online and mobile banking. Mountain America has branches in five western states and more than 30,000 ATMs and 5,000 shared-branching locations nationwide. With Utah credit union roots dating back to the 1930s, Mountain America has become a tradition for many members. The credit union offers a variety of financial products and services for consumers and businesses, including savings accounts, auto loans, checking accounts, mortgage loans, business checking, SBA loans, and retirement options. Visit www.macu.com for more information.
About ProfitStars
As a diverse, global division of Jack Henry & Associates, ProfitStars combines JHA’s solid technology background with the latest breakthroughs in five performance-boosting solution groups — financial performance, imaging and payments processing, information security and risk management, retail delivery, and online and mobile. Explore the power of ProfitStars-enhanced performance at www.profitstars.com.
About Jack Henry & Associates, Inc.
Jack Henry & Associates, Inc. (NASDAQ: JKHY) is a leading provider of computer systems and electronic payment solutions primarily for financial services organizations. Its technology solutions serve more than 11,300 customers nationwide, and are marketed and supported through three primary brands. Jack Henry Banking supports banks, ranging from community to mid-tier institutions, with information processing solutions. Symitar is the leading provider of information processing solutions for credit unions of all sizes. ProfitStars provides best-of-breed solutions that enhance the performance of domestic and international financial institutions of all asset sizes and charters, using any core processing system, as well as diverse corporate entities. Additional information is available at www.jackhenry.com.